DISCLAIMER

Please read Wee Thistle’s Terms and Conditions carefully before ordering goods on the website. All transactions are bound by these Terms and Conditions. you may want to print or save these Terms and Conditions for future reference.

Wee Thistle reserve the right to change these terms and conditions at any time. Any such changes will take effect from the moment they are posted on the website and it is your responsibility to check the terms and conditions each time you use this website and your continued use of the website will signify your acceptance of our latest terms and conditions.

The content of this website, Wee Thistle Jewellery website and all information given to you by Wee Thistle is for your general use and information only. We reserve the right to change any of our content at any time. The provider is not liable for any use of the website or reliance on the content, nor are they liable if the website is unavailable for any reason, Wee Thistle Jewellery.

Registered address:

Independent Studio 1
Vanilla Ink Jewellery School CIC
60 Brook Street
3rd Floor
Glasgow, G40 2AB

PAYMENTS

All transfers conducted through Wee Thistle Jewellery are handled through our website provider (WordPress) and transactions are made through WooCommerce, unless requested otherwise, to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. The credit/debit card that is being used must be yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order.

If you would prefer to pay by cash, cheque, bank transfer or card machine please email Wee Thistle Jewellery at:

info@weethistlejewellery.com

Once payments are made for any goods you will be emailed once your payment has been successful you will be sent an order confirmation and approximate postage time.

DELIVERY OF PRODUCTS

Wee Thistle Jewellery ships anywhere in the UK by Royal Mail first class recorded delivery on all shop orders, therefore a signature will be required. If you do not collect your item from the post office within the time stipulated on the card and the item is returned to Wee Thistle Jewelley I reserve the right to charge for re-postage.

Please check your goods on delivery. If items arrive damaged/faulty please let Wee Thistle know within 3 days and arrange to post them back to me.. If you do not inform Wee Thistle within 3 days, then I will have no liability for items said to be damaged/faulty on delivery. Please send items back via a signed for postal service for your own proof of delivery. This postage cost will not be reimbursed unless the item is damaged/faulty.

If you have any questions about our delivery costs or delivery times to a specific country, or would like more information, contact- info@weethistlejewellery.com or use the contact form on our website.

COPYRIGHT

This website and Wee Thistle Jewellery is owned and operated by Wee Thistle Jewellery, Scotland, United Kingdom. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to Wee Thistle Jewellery, its author, designer, photographers etc. All worldwide rights are reserved. This site, and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Wee Thistle Jewellery.

BESPOKE COMMISSIONS

Consultations for bespoke pieces are currently free. During the consultation, drawings and notes of your requested design and specifications will be made. Once you are happy with your final drawing and design specifications for your project, have confirmed via email that all details are correct and that you are ready to go ahead, I can proceed with your order. A deposit is required before the commencement of all bespoke projects and will vary depending on the budget of the final piece(s). The deposit is a percentage of the approximate final costing and will be confirmed when ordering. The deposit is non-refundable. You can expect to pay 20% if less than £1000 and upwards of 25% -50% if over £1,000. Your deposit paid will be deducted from the final balance due. Please note any quotes received are valid for 14 days from the date of issue due to the fluctuations in metal prices. We do reserve the right to change a quote within this time frame if there is a change in metal prices, but this is a rare occurrence.

Once a drawing has been agreed on, the client has to honour this agreement. Wee Thistle cannot be held accountable for any changes to personal views on reflection after work on the piece has commenced. Please note I will match the drawing as closely as possible when translated into your precious metal jewellery, but please bear in mind that any sketches are just an indication of how the finished jewellery will look- and because the jewellery is hand made and hand-cut, some slight variations from the sketch and the final finished jewellery can occur.

Once an order for bespoke jewellery has been placed and deposit paid, we take this as acceptance of our terms and conditions on bespoke jewellery. No major changes can be made once you have confirmed the design and once you have paid, and your order cannot be cancelled or refunded. Any changes made to an order after acceptance of specifications and payment may incur a charge. No refunds will be given on any bespoke piece of jewellery at any time.

The final balance can be paid in full on completion of work, or split in two.

Alterations made after a bespoke piece has been received will incur an additional charge. Wee Thistle will be happy to help but this will not be included in your original price.

If you’d like to discuss the practicality and wearability of your bespoke jewellery idea before proceeding, I’m more than happy to help. Please note, jewellery will tarnish over time.

By agreeing to go ahead with any bespoke piece, you accept these terms and conditions

Returns and refunds

Please get in touch with us if you need to return any purchase for a refund. Unfortunately we can only accept returned earrings if there is a fault.